Is my payment secure?

To protect your personal information, we take reasonable precautions
and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL)
and stored with a AES-256 encryption.
Although no method of transmission over the Internet or electronic storage is 100% secure,
we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number),
that information is encrypted and is protected with the best encryption software in the industry – SSL.
While on a secure page, such as our order form, the lock icon on the bottom of Web browsers
such as Netscape Navigator and Microsoft Internet Explorer becomes locked,
as opposed to un-locked, or open, when you are just ‘surfing’.
While we use SSL encryption to protect sensitive information online,
we also do everything in our power to protect user-information off-line.
We use PayPal and Stripe, the Verified by Visa and MasterCard SecureCode schemes
to help stop unauthorized purchases with Your debit or credit card.
When You reach our secure checkout You can choose PayPal or Stripe
to register for Verified by Visa or MasterCard SecureCode.
Just sign up using the on-screen prompts, create a password then continue shopping.
You only have to sign up once – then You can use Your password when you shop with us or with other participating online stores.
Alternatively, You can contact PayPal, Stripe Your bank directly for more information.
If you have any questions about the security at our website, you can send an email to [email protected].

Are third party services through Laptopfrog.com site secure?

From time to time, we may make services provided by third parties available through our sites.
To use these services, You must register with these third parties (like PayPal and others) and deal with them direct.
We have no control over the content of those third party sites or the performance of these services.
Please note, that You use these services at Your own risk
and that we can’t accept any responsibility for them or for any loss or damage that may arise from your use of them.
Please check third parties privacy policies before you submit any personal data to these websites.

Who is responsible for keeping sign in details safe?

To access your stored data on our sites, you’ll need to sign in with your username and password.
It’s your responsibility to keep these details secret and to ensure you don’t let anyone else use your account.
If you have any concerns about your sign in details or think they’ve been misused,
please contact us straight away and we can put your account on hold immediately.

Is my password secure?

For your security, any new password you create with us has to be at least 7 characters
and contain a mix of letters and numbers.
However, we recommend that you set a password of at least 10 characters
including capital letters, lowercase letters, numbers and symbols.

What do I do if I have any concerns about Your security policy?

If You’ve got any questions, comments and requests about your account security, then please contact us.
Stay Web Safe!
Change your Laptopfrog.com password regularly on the account section of our website
and avoid using the same password as your online accounts with other companies.
If you’ve got any questions, comments and requests about your account security, then please contact us.

We Accept

Only EU, US, CAD, GBP currencies for all purchase at Laptopfrog.com.
» PayPal
» Credit Card (Visa, Master and some others…)

We do not accept

» Cheque Payment
» Bank Draft
» Western Union

We ship to any shipping address all over the world.

We ship only to the confirmed address (PayPal confirmed).
You must ensure to check and enter address exactly matching your card billing address
which you receive monthly statement from your bank.
Information about PayPal. Our PayPal verified account:[email protected].
Laptopfrog.com information along with the payment amount will appear on the buyer’s credit card statement.

Fraud Prevention

Attempt to use fraud credit card at this website, we will file immediately with the authorities with no exception (IFCC FTC).
Any fraud attempt will be reported depending on IP or delivery address to authorities in that region (IC3, Europol, others).