Contact Customer Support


We can help!

We’re available on the other end of Facebook via direct email – [email protected] if you prefer.

Our aim is to make sure you’re more than pleased with your purchase.

Please get in touch if you have any questions before or after your purchase.


By Facebook direct message

To discuss the order options with an support please feel free to contact us on messenger – m.me/laptopfrogcom

 


By direct email

Drop us an email with your question or request for information to customer support 

Please contact our customer support for instructions how to return order – [email protected] 

Please check more about returns and refunds here.


About Laptopfrog.com


Laptopfrog.com specializes in the sale of electronic component spare parts, laptops, computer and server spare replacement parts, and more. Over the years, Laptopfrog.com has completed orders from all around the world, and we take pride in providing quality components that assist our clients. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world. Laptopfrog.com can proudly say that we have supplied clients spread across over 100 countries, with positive feedback. We spent considerable time and effort in the research for sourcing the best suppliers for alternative parts for repairing laptops, HP or DELL and other broken laptop components, Lenovo keyboards, Acer batteries, or Asus screen video cables. This is why we will be your most popular laptop spare parts online store. Browse this site to find replacement cover cases, spare laptop cables, keyboard, replacement cooling fanes, and cpu heatsinks.

Address: Gr. Juliana v, Van Stolberglaan 31, 2263 AB Leidschendam, The Netherlands

E-mail: [email protected]

Company name: Laptopfrog.com

VAT Tax registration number: 1332069 

Customer service: Monday to Friday from 9 a.m. to 8 p.m.

Data server location 4600 East Washington St., Suite 305, Phoenix, AZ 85034, United States


Payment information

During the checkout at our website via PayPal, Stripe, iDEAL options you can select the following secure payment provider methods:

  • American Express
  • Maestro
  • Mastercard
  • Visa
  • Union Pay
  • Revolut

If you have any questions please contact our customer service: [email protected]


Why choose us

⭐⭐⭐⭐⭐

Loyalty Reward Points for every €1 you spend – Loyalty.

Free shipping. Prices VAT included. Get the item you ordered or money back.

We provide same as e-Bay secured PayPal payment option with PayPal buyer protection refund and return guarantee;

Yet here is no additional hidden e-Bay fees, so prices are up to 30% lower; We offer free tracked delivery service world wide;

We use only trusted transit service – USPS, Singapore post, Post NL, Royal Mail, DHL ecommerce;

You can always feel free to our support – contact us;

For lost delivery, faulty, damaged, not working, wrong model orders we provide return or refund solution in 48h.;

No need to wait weeks or months for customer support verdict as in e-Bay or Asia suppliers;

You can read our 100 percent favorable reviews on e-Bay and other platforms to see how strongly we support our customers and how much they value our service.


Customer support direct email – [email protected]